FiberGeneration

May The Force Be With Cisco

As I'm involved in the creation of a "FTTx School" here in France, Cisco' s Telepresence system is one of the tools we're investigating for us to deliver training courses and seminars over fiber. An amazing piece of technology, Telepresence makes StarWars' R2D2' s holographic videos real. 

My lucky buddy Jean-Hughes Lauret is to get one system soon, for his academic purposes.

See what how you will soon be able to beam Princess Leia here.

More on Cisco Telepresence system ? You may want to start there.

Also, you may get info about Cisco' s initiatives to reduce carbon emissions here.

post-scriptum : thanks to Guy Kawasaki for the reminder.

Say Hello To FiberCamp

I've just opened FiberCamp, a discussion forum aimed at defining new ways to design, build, and operate Fiber-To-The-Home networks.
See the first post to get the flavor.

Dear Fiber Optics fellows, please feel free to bookmark and RSS FiberCamp, and more : feel free to participate. Once upon a time, Usenet was a wonderful place to discuss innovative ideas. Let's move on and leverage on the Web 2.0 to re-invent the way we do collaborate on such of mission-critical topics.

Note : FiberCamp is powered and hosted by Lefora. Hence the ads banner on the right sidebar, which is quite a trade-in when you know how easy it is to set up and operate a forum on this new platform.

plusmo : Plus For Your Mobile Life

Just discovered a new cool stuff this morning, thanks to an unknown reader of FiberGeneration : plusmo.
Here' s the brief review by Jessica Dolcourt for Webware back in September 2007 :

"Plusmo's mobile widgets application is a cool way to read RSS feeds on your cell phone or PDA, but that's not the only reason it was named a finalist on the Webware 100 list.
In true Webware fashion, Plusmo's site offers hands-on excitement--the chance to publish and share widget mash-ups and create an iPhone widget from templates. Users can also make personal blogs available as a Plusmo widget, and can install a browser bookmarklet or Yahoo plug-in to snag feeds while they surf."

Full article here.
plusmo website here.

Fiber To The Home ? What For ?

Ever wanted to know if Dan Brown was right ? Click here. But better have a real broadband connection *, Buddy !

* it's worth a fiber-to-the-home subscription...

Exaflood ? Exaflood.

Did you know that by 2010, 20 typical households will generate as much traffic as the entire internet moved in 1995 ? This fact, and much more, on this video.

See the video on the original website here
More on Internet Innovation later this week.

The Week Ends Edition 09-28-07

On Lunch Over IP : Picnic07: Stefana Broadbent and why everything is moving into the background.
I read Bruno Giussiani's running notes just before watching Jerry Maguire again. Kind of interesting answer to the question at the end of Bruno' s post : " how important something is to you to makes you make that specific choice of focusing on it? "...

On TechITeasy : Sustainable, Information Technology?
A detailed fact sheet by Jeremy Fain of Microsoft on Green IT. Among lots of other pretty serious stuff, this one : " Every second that passes sees 24 Kg of PCs produced, 1.8 tons of raw materials aimed at the Information Technology market, half a ton of CO2 generated by hardware heat, 108 Kg. of PC-related garbage."

On How To Change The World : Ten Questions with Chris Brogan.
The Social Media expert answers Guy Kawasaki' s famous ten questions (which are eleven, by the way) on Twitter. You've got to like the twittering app after that (don't miss the comments).

Festival Européen Des 4 Ecrans, Première

From tomorrow Thursday till Saturday, the 4 Screens European Festival is for European productions (reportages, reality-inspired fiction, documentaries and docu-dramas) that deal with contemporary society and real-life .
Interesting part : the Internet and Mobile competitions. The (Information) World is changing...
To attend the Festival from without leaving home (or your desk ;-) : DailyMotion here.

Is The Fiber Magic Back ?

[updated Sat. 09/22]

At the recent ECOC European Conference and Exhibition on Optical Communication which closed its doors yesterday in Berlin, Germany, Alcatel-Lucent researchers delivered  post-deadline papers that remind me the good old days of the pre-Bubble era (i.e. when Marketing was not the ruler).

Among several outstanding breakthroughs (for fiberoptics technology- savvy guys ;-) : the transmission of 12.8 Tbit/s of data through a single optical fiber over a record distance of 2,550 km, and a 8-Tbit/s WDM transmission with 80 channels, each modulated at 100 Gbits/sec, transmitted over 520 km

A few facts for novices : a data rate of 1 Terabit per second represents roughly 12 millions telephone landlines; ten years ago, the transmission record was set around 3 Tbit/s, equivalent to approximately 40 millions lines; in late 2000, the record was at 6.5 Tbit/s, allowing the transmission of 1 million motion pictures over a single fiber at a time.

As stated by french pioneer and researcher Emmanuel Desurvire in his paper "Optical Communications in 2025", presented at ECOC'05 : " 20-years objectives can only be reached though tech-driven research and there is an urgent need to get started."
It seems AlcatelLucent got started again, leaving marketing behind the labs' s doors for the sake of the whole Fiber Optics industry.

FTTH and Economic Development

This week could be the Week Of Broadband here in Europe, with the Apple+O2 deal on the iPhone in the UK, with ECOC'07, the european Fiber Optics conference & tradeshow in Berlin, Germany, and with Odebit'07, the Broadband conference in Paris, France.

Let's take this opportunity to go back to the fundamentals : why fiber is the only medium of choice when it's about delivering multimedia content instantly -  Here is an excerpt of the FTTH Council' s Feb.07 report : "Fiber To The Home, Advantages of Optical Access " :

Common sense suggests that communities with plentiful, reliable bandwidth available will do better than those without. FTTH-powered bandwidth is essential for:
•  Hometown businesses competing in a global economy.
•  Professionals and others who work at home.
•  Quality of life provided by online entertainment, education, culture and e-commerce.
•  Special services for the elderly and for shut-ins.
FTTH thus helps define successful communities just as good water, power, climate and transportation have defined them for millennia.

That’s obviously so for greenfield developments – the data, in previous sections of this report, show that fiber-equipped homes and offices sell faster, and command a price premium over real estate developments without fiber. But what about existing communities? Direct comparisons are admittedly difficult because FTTH has not been widely available until recently, but virtually all of the real-world economic studies have borne out the predictions; none has suggested otherwise.

By far the most comprehensive look at broadband’s impact is a 2005 study by William H. Lehr, Carlos A. Osorio, and Sharon E. Gillett at the Massachusetts Institute of Technology, and Marvin A. Sirbu, from Carnegie Mellon University. It was funded by the Economic Development Administration of the U.S. Department of Commerce and by the MIT Program on Internet & Telecoms Convergence (http://itc.mit.edu). The study found that broadband enhances economic activity, helping to promote job creation both in terms of the total number of jobs and the number of establishments. Broadband is associated with growth in rents, total employment, number of business establishments, and share of establishments in IT-intensive sectors.

There are also numerous case studies, comparing specific communities before and after public investment in broadband. A few examples:
•  One early study, of a municipal fiber network built in 2001 in South Dundas, Ontario, showed substantial benefits. It was prepared for the UK’s Department of Trade and Industry.
•  A 2003 study by D. J. Kelley comparing Cedar Falls, Iowa, which launched a municipal broadband network in 1997, against its otherwise similar neighboring community of Waterloo. Cedar Falls bounded ahead of its neighbor.
•  More recently, Ford and Koutsky compared per capita retail sales growth in Lake County, Florida, which invested in a municipal broadband network that became operational in 2001, against ten Florida counties selected as controls based on their similar retail sales levels prior to Lake County’s broadband investment. They found that sales per capita grew almost twice as fast in Lake County compared to the control group.

Similar patterns have emerged for communities using FTTH provided by private enterprise. Fort Wayne, Indiana, has taken good advantage of a Verizon FiOS investment there, for instance. And in February 2007, two big studies of housing sales in Massachusetts – where FiOS is coming on line in numerous communities – show a startling recovery. Sales are up, and prices are down only slightly (after a decade-long rise that makes housing there among the most expensive in the United States).

The data are clear and consistent: FTTH, whether provided by private or municipal organizations, is an economic plus for all communities, and an outright boon for many.
FTTH and Economic Development FTTH helps define successful communities just as good water, power, climate and transportation have defined them for millennia.

FTTH Council website here.
Full report here.

Also a must-read, the american online magazine Broadband Properties. Its baseline : "Building The Fiber-Connected Community".

It's Time To Push The Pedal To The Metal

In other words,  Telcos are readiing their FTTH-Everywhere strategy. Read this.
(thanks to Benoit for the heads-up)

Fiber in Europe : Disruption Full Speed Ahead

A new business model is making its debuts in the Fiber-To-The-Home market. In " Europe Fiber futures: 40 Gbps to offices & 100 Mbps to homes ", VON' European Editor  Bob Emmerson explains what a Nordic telco, Lyse Tele, is currently doing with its customers. The real innovation : subscribers can lay the last meters themselves, in order to reduce the costs.
IMHO, this is the very first step towards a " Network 2.0 " approach, where the end-users will build their access networks according to their own needs. The technology is there, the tools are there.
Imagine the fiber network in your neighborhood as a giant  loop, open, always on, delivering enough bandwidth for the common applications and services - say 100Mbps -, onto which you can plug your terminal at will.
We just have to do it (I will come back on that one later).

The parent company of Lyse Tele is a utility that had and still has a core asset: an established billing relationship with millions of electricity users. In April 2002, they formed a subsidiary to enter the IPTV arena, so while the activity was brand new, the name was not. Moreover, this was a company that the market could trust, and that is something technology cannot create.

The company started with a clean sheet of paper. There were no legacy investments or services to protect. But to compete, they needed a visionary strategy and an offer that was not merely different but radically different. All service providers employ the same technologies, so the radically different visionary strategy and offer had to come by way of marketing.

Selling Before Building

Their go-to-market strategy is alarmingly simple: before you go anywhere, make sure there is a market. They make sure by creating it.
They could not realize differentiation over cable or copper. It had to be fiber. To justify the investment, the company set up meetings in the neighborhood. They provided a supervised play area for children, coffee, mineral water, and a presentation.

The basic pitch is also simple. The company will lay fiber to your home, and you get 100 Mbps IP access (minimum), IPTV and triple play services, and because the bandwidth is symmetric, you can also participate in a community of interest groups. But all of this can happen only after enough households sign up. Participants can sign up at the meeting or later, and they are encouraged to spread the message if they want the service.

It works. To keep costs down, subscribers can lay the last part of the network themselves. There’s a do-it-yourself kit, and they save €500 (US$630). Around 80% do the physical, self-provisioning part themselves.
Apart from saving money, subscribers who lay the fiber themselves feel that they own that part of the infrastructure. VoIP calls made within the broadband network are free. This part of the strategy minimizes churn, as does the decision to deploy symmetric access to facilitate the development of community services. It works. Upstream traffic exceeds downstream.

Collateral Damage (or : Why Windows Sucks)

So, Skype' users have been unable to use their favorite peer-to-peer communication network for two days because of the...  Microsoft Windows Update routine. Read the real story behind last week' massive disruption here.
Okay, Windows is not directly involved : it was *just* a trigger in this case, which actually helped Skype to detect a bug into its network'  self-healing process.
Nevertheless, I can't keep thinking that without Windows the World would be a kind of better place. Hey, would you accept to get your car patched every single week ?
I hear the Anti-Macs : " Windows has 95% of the market, blah blah blah... " Fair enough. However, take this : Even if Mac OS had those 95% yet, it wouldn't cause such damage. Simply because... there is no such regular updates. Because there is no need for such security patches. Keep in mind : life is way easier with a Mac. You know, the Customer-Focused thing...

The Danger Of Going All-Facebook (or Google)

Facebook becomes a one-stop-shopping center. Like Google.The Internet and especially the Web 2.0 were supposed to be an open place, offering open spaces for open applications.
Now, look at it from a different perspective : managing your online life thru only one or two places is dangerous. You'll end-up totally tight-up to one guy.  Ask yourself : what if ? What if Facebook realizes they can make more money charging you for each time you go use something from them ? What if Facebook shuts down for whatever reason, competition, lack of cash, management's s retirement ? Same with Google : Search, Maps, Apps, Google holds our entire online life...

Now, this true story. Back in the late 90's, Fiber Optics Networking was an easy one : pick this fiber from this vendor, say Corning, put those transmission equipments from this one, say Alcatel, and insert some optical amplifiers from that other one, say Lucent Technologies (remember : at that time, they were rivals ;-), you got a perfectly running optical network, no hassles at all.
Until 1998, when Corning and Lucent Technologies came up with some new fiber technology, aimed at the forthcoming (at this time) high-speed WDM wavelength-division-multiplexing networks. From that very moment on, the whole optical networking landscape changed : from an open-interoperable model, it became a closed vendor-specific model. Corning fiber cables worked only with Corning/Siemens systems. Lucent fibers worked only with Lucent equipments. Same with Alcatel, with Pirelli Telecom, etc. Very convenient for the customers (read : the Telcos, ISPs, Carrier's Carriers, etc.), and for the vendor himself of course (easier to beat the competition). The perfect one-stop-shopping-center model, in summary...
Enters the downturn. Everybody gets hit, dramatically. The whole set-up crashes. Among all those Bubble Stars, only one company did well and survived quite easily : Ciena. Why ? Simply because Ciena was the only optical networking equipment manufacturer to offer  OPEN solutions. Their gear was truly interoperable, vendor-independant. And that was the key factor with the customers at that time : everyone else was collapsing but Ciena.

Think about the next time you move one of your key application onto Facebook : what if ?...

The Think Different Edition 08-04-07

Really, this could change the World. Your life will never be the same.

Post-scriptum : follow also the links here and here.

Top-Ten Designs By Raymond Loewy

The post "Top-Ten Quotes by Raymond Loewy" becoming more and more popular (thanks to Google and PresentationZen :-), here is a new tribute to Loewy's extraordinary vision. Just a brief overview of the Father of Industrial Design' taste for Beauty.

For more information, visit the Official Web Site of Raymond Loewy here, Loewy Design here, Loewy Group here, and the Raymond Loewy Foundation here.

The Next Big One More Thing

According to Apple Chief Financial Officer Peter Oppenheimer at yesterday's financial earnings report, " there will be a product transition [he] can't get into."
So, the Mac-iPod-iPhone maker is up to something. My take is that the actual iPhone is the first item of a brand new product line, aimed at mobile communications. Obviously, I'm not the only one on that ;-)

About Innovation In Fiber Optics Technology

Japan Telco & R&D leader NTT was the first to come on the market with a new type of fiber aimed at Fiber-To-The-Home easy deployments. That is due to the fact that FTTH roll out started earlier in Japan than in the US. The question is : how about Europe, and France especially ? Local Telcos and ISPs seem not to be concerned by technics, and the local fiber optics industry has been almost wiped out after the crash, back in the early 2000's. So, no industry, no innovation, no innovation, no more industry. Time to do something, Mr President !

iPhone apps : imagination beyond boundaries

The SW Developers community was kind of disappointed when Apple decided not to set up a SDK software development kit for the iPhone, preferring to enable third-parties Web applications using Safari, Apple's Web browser (which, by one of the smartest à-la-Sun Tzu moves ever, also runs on MS Windows now). An offense to all the guys used to think VisualBasic...

Just a couple of weeks after the release of the iPhone, the first apps were popping up everywhere on the Net, and new concepts emerged, to overcome the limits fixed by Apple.

Among several other interesting stuff, there is one idea which seems to be a real killer : Storing iPhone apps locally with data URLs. It opens the door for amazing vertical applications for professionals - I can't wait putting my hands on an iPhone and create a fiber testing solution on it ;-)

To better understand the tremendous possibilities offered by Apple's latest gadget, read this article on MacDailyNews, official press release from Heart Imaging Technologies here.

Still sticking to VisualBasic, anyone ?

Mapping The World

Searching for information on the Global Information Grid, I found this awesome/mind-opening/think-out-of-the-box article : "Network Maps, Energy Diagrams : Structure and Agency in the Global System", by Brian Holmes.
Holmes describes current researches aimed at mapping networks of all kinds, from the obvious Internet to illegal sea-going immigration routes to pedestrians' s everyday itineraries in Amsterdam.

To document its very detailed yet comprehensive explanations of the background and applications, Holmes links to lots of websites which are worth the visit. Among all those sites, you may check this one : Each frame of this movie-map is a snapshot of Internet usage across the world during a few hours time; five different images were compiled every two days, over a period of some eighteen months. The result is an extraordinary visual experience. The ISPs turn green and advance toward the center as their connectivity increases; the link lines shift as the routing structure reconfigures to meet the moment’s demands. We watch the diurnal flux of the Internet, and feel the complex, disjunctive rhythm of the global information machine. It’s like the pulsing of a hive, a planetary brain: the cognitive and imaginary activity of untold millions of individuals, establishing far-flung connections.

To give you the flavor, here's the introduction :

The Internet is the vector of a new geography – not only because it conjures up virtual realities, but because it shapes our lives in society, and shifts our perceptions along with the ground beneath our feet. Networks have become the dominant structures of cultural, economic and military power. Yet that power remains largely invisible. How can the networked society be represented? And how can it be navigated, appropriated, reshaped in its turn?

Reflecting in the early 1980s on the spatial chaos that technological and financial developments had impressed upon contemporary cities, Fredric Jameson pointed to the need for “an aesthetics of cognitive mapping” to resolve “the incapacity of our minds, at least at present, to map the great global multinational and decentered communicational network in which we find ourselves caught as individual subjects.” He conceived this cartographic aesthetics as a collective pedagogy, whose challenge would be to correlate the abstract knowledge of global realities with the imaginary figures that orient our daily experience. Epistemological shifts, pushed forward by the use of sophisticated technical instruments, would need to be paralleled by the deployment of radically new visual vocabularies, in order to produce a clearer understanding of contemporary symbolic relations (social roles, class divides, hierarchies) and a fresh capacity for political intervention in the postmodern world. Only by inventing “some as yet unimaginable new mode of representing” could we “again begin to grasp our positioning as individual and collective subjects and regain a capacity to act and struggle which is at present neutralized by our spatial as well as our social confusion.”1

Twenty years later, what has become of the mapping impulse? What new forms of cartography have arisen to chart the virtual/real spaces of the present? What kinds of agency do they permit? What modes of social organization do they foster? Can critical and dissenting maps be distinguished among the established and dominant ones?

Full article and much more, here.

Well, that was true...

"A power outage hit downtown San Francisco Tuesday afternoon, leaving thousands of residents without power and knocking popular Web sites such as Craigslist, GameSpot, Yelp, Technorati, TypePad and Netflix offline for a few hours", says Erica Ogg for C|Net

Luckily enough, I was to post a thank-you note to Tour de France star Alexander Vinokourov for his tremendous victory on Monday when TypePad went down. Imagine how I would feel now :-(

Anyway. " Never Give Up " was the title of this never-to-be-published post. So, never give up, Folks !

Everything Ajax

For those of you who don't know what AJAX is, better ask the guy who invented the acronym.

Fiber : Generation Web 2.0

Watch this video, created by the FTTH Council in the US. Straight to the point : is the Internet as we know it today ready for the new huge amount of data that is coming out from all those new online applications. Such as video, for instance...

Embrace, extend and extinguish *

Microsoft co-founder & Chairman Bill Gates and Apple co-founder & CEO Steve Jobs shared the stage last night at the fifth edition of D: All Things Digital , the  Wall Street Journal’s executive conference .

When asked what the greatest misunderstanding about their relationship was, Steve Jobs says "We've kept our marriage secret for over a decade."

A joke maybe, yet most probably a pretty smart hint what's coming next at Apple : the takover of Microsoft. Hey, have you ever seen a win-win marriage those days ?

* see here for explanation.

Photo Credit: Dan Farber/ZDNet

Don't miss : FTTx Summit

Market Research & Consulting firm IIR Telecoms is organizing the FTTx* Summit, to be held June 18-21 in Munich, Germany. The event covers four main areas: Operator business strategies, FTTx deployment strategies, Content, applications & media, and Operations & municipal networks. In addition, two technical briefings for building   content-based businesses within a company: Triple Play business development, and Deploying and optimising hybrid fibre and fibre networks to deliver IPTV, VoD, HDTV and interactive services.
More information here. You may also contact Dan Collins, Business Dev Manager @ IIR here.

* FTTx : Fiber-To-The-Something. Curb, Building, Pedestal, Home, Desk, you name it. No matter the letter, it is your future, and it happens today ;-)

See this post's geographical context. geo:tool=blockrocker.com geotagged geo:lat=48.152399 geo:lon=11.617766

Fly Me To The Moon

The European Space Agency launched a competition, seeking the ideal playlist for astronauts flying around the Earth in the International Space Station. The good news ? The Automated Transfer Vehicle ATV will sport an iPod dock, like a Volvo, a Volkswagen or a Mercedes. Shall the Nautilus offer iPod-connectivity and Obiwan wear a Suffle in his shuttle, Apple will soon expand its reach toward the Whole Universe ;-)

As I'm not under 18, I can't compete. However, here's my Top-Ten Tunes For  Astronauts (that's the beauty of the Internet : I never thought I would be thinking about such a playlist before reading MacDailyNews last night...):

#10 Earth Song (Michaël Jackson)
# 9 Rhapsody In Blue (George Gerswhin)
# 8 Night Fever (Bee Gees)
# 7 Crazy (Gnarls Barkley)
powered by ODEO
#6 Walking On The Moon (The Police)
# 5 Men In Black (Will Smith)
# 4 I Say A Little Prayer (Aretha Franklin)
#3 All Night Long (Lionel Richie)
# 2 Come Fly With Me (Frank Sinatra)
#1 Fly Me To The Moon (Frank Sinatra)
powered by ODEO


Here is the official ESA press release :

Send your playlist to space with ATV!
25 April 2007

If you think you can come up with the ideal playlist for astronauts flying around the Earth in the International Space Station , ESA wants to hear from you.
Which songs do you play if you want to feel happy? What about if you’re feeling lonely or sad?

Everyone has a list of favourite tunes which they listen to when they want to be lively and noisy, or quiet and peaceful. But what if you were suddenly transported 400 km above the Earth, to a collection of cylinders in the sky known as the International Space Station (ISS)? What music would you take with you for entertainment as you floated around the world 16 times a day?

ESA is launching a competition to find a set of 10 tunes that is out of this world. All you have to do is write down a song selection that you think would be most suitable for the astronauts on the ISS to listen to. Before you decide, try to put yourself in the shoes of the men and women who live on the Station and put together a playlist that would cheer them up, inspire them, etc….

The winner’s playlist will be downloaded onto an iPod and sent to the ISS in ESA’s Automated Transfer Vehicle (ATV), which will be making its maiden flight later this year. The 20 tonne craft, named ‘Jules Verne’, after the famous French science fiction writer, will be delivering about seven tonnes of cargo to the astronauts living in the International Space Station.

Ten European countries are participating in the ATV programme: Belgium, Denmark, France, Germany, Italy, the Netherlands, Norway, Spain, Sweden and Switzerland.

Competition rules
The competition is only open to young people under 18 years of age.
Entries are only accepted from nationals of the following countries which are participating in the ATV programme: Belgium, Denmark, France, Germany, Italy, Netherlands, Norway, Spain, Sweden, Switzerland.
The deadline for entries is 10 May 2007.
The winners will be announced in June 2007.
Relatives of ESA staff members are not allowed to take part in this competition.
The decision of the judges is final.

Prizes
The Grand Prize for the overall winner will be a trip to see the ATV launch in Kourou, French Guiana (South America) as well as having their playlist sent to space on board the ATV.
One prize for the best entry from each country. Each national winner will win a day trip to the European Astronaut Centre in Germany.

How to enter
Entries can be submitted via the entry form here.

It's about Testing 2.0 (cont'd)

I have posted the following question on Linkedin last night. Already got a handful of answers :

" I'm looking for investors and/or venture firm to do a Test & Measurement startup aimed at FTTH Fiber-To-The-Home networks testing & maintenance.  Based on a * paradigm shifting * business model, making money on software and services instead of hardware boxes.  FTTH market worldwide : huge. Concept : to be extended to any networking technology, e.g. WiFi, WiMax, etc. "

A : Amanda O'Garrow (aogarrow@aksoluk.com) wrote:

" Hi Marc
  we are interested in learning more can you send some information to kogarrow@aksoluk.com Keith is the network and IT specialist.
thanks
Amanda "

A : Patrick Hollister wrote:

" Hi Marc,
I suggest you chat with my good freind and former groomsman Scott. "

A : Bruce Niven wrote:

" Hi Marc,
We are very close to NTT who are well on their way in their roll-out of FTTH in Japan. I'd be interested to hear more about the idea, but the telco's aren't stupid - they'll know what costs more in the long term so you have be saving them money somewhere.
Bruce "

A : Duane Sword wrote:

" Spirent acquired a company doing security testing as a service, not as a product (Imperfect Networks)
Empirix offers a remote Voice load and benchmarketing/baselining service, not as a product, this is known as Hammer On Call.
The incumbent in transport/access/fiber testing already offer a suite of product, service and variants of managed test services, consulting, leasing and pay-per-use including EXFO, Sunrise, Agilent, Anritsu and JDSU.
best regards
Duane Sword
VP Product Management
Empirix.
www.empirix.com "

Low-Cost, Open-Source, Web 2.0 : those are the main keywords of the Testing 2.0 project.   

Dear FiberGeneration readers, shall you be interested or willing more information, please drop me an email.

Silicon Valley, meet Young French Bloggers

Fellow french blogger Jeremy Fain is organizing a 1-week trip in the Silicon Valley, to be held by the end of this year.

Says Jeremy, " It will be a week-long study trip focusing on the business of innovation & technology (entrepreneurship, venture capital, software, computer networks & hardware, consumer electronics & Internet, telecommunications) and actually take place between Sunday, 25th November 2007 and Sunday, 2nd December 2007. "

Shall you be willing to meet with the most influent people of the Silicon Valley today, don't hesitate to leave a comment here or drop an email to Jeremy at the address here.

It's about Learning

Reading CNET the other night, a headline grabbed my attention : " Record exec: Mobile industry could learn from Apple "
A report by Marguerite Reardon of CNET News.com. Quote Marguerite :

In a keynote address at the CTIA Wireless trade show, EMI's Eric Nicoli warned the industry that it would not reach its potential if mobile operators, handset makers and content providers don't work together and put the customer first. He said they need to make sure that every product they develop for consumers is one that people want, is easy to use, and provides value at an affordable price.
"We will not reach our goals if we carry on as we have been doing," he said. "Not to diminish what we have achieved so far, but there are important challenges to address if we want to take this business to the next level. And that means we must put the customer at the forefront."
"Apple makes stuff that people love to own," Nicoli said. "They love the simplicity and user-friendliness of the iPod and iTunes. Apple doesn't employ any sorcery or dark magic to achieve this. They listen to what consumers want. And that shouldn't be Apple's unique privilege."

Very interesting indeed. Those folks at the Mobile industry are definitely not Average Joe, they have MBAs - at least, they play golf with their peers of Wall Street, their business is driving the whole Telecoms industry at large - at the end of the day, we need fibers to carry mobiles 's signals. So, how come they forgot a simple fact, which even self-made-men like myself do know and apply every single day since the very begining ?  : " It is the customer who determines what a business is...What the customer thinks he is buying, what he considers value, is decisive--it determines what a business is, what it produces, and whether it will prosper." Peter Drucker, Management: Tasks, Responsibilities, Practices, 1974, p 61.

Maybe they were driven by bozozity until the very moment Steve Jobs unveiled the iPhone ? By claiming that " [the Mobile industry] need to make sure that every product they develop for consumers is one that people want ", Mr. Nicoli admits that they all tells his pals at the Mobile Industry that they failed listening to their customers. Now, he also made a giant step towards recovery : he is learning. He's learning that the Mobile industry has he tells them they have to learn about its their own mistakes, its their competition (Apple is coming after them with the iPhone), and its their environment.

So, what is learning, in business ? I found no better way to explain the whole idea than what Hal Stitt, my coach during my Musketeers years at Agilent Technologies, says :

"  learning as a winning business strategy means learning more and learning faster than your rivals do about your customers, your competitors, your business environment and the opportunities available for your business to win customers. "

Hal likes to describe the whole concept with this diagram, based on Peter Drucker' assessment which claims that it's the customer who decides the winner.

I like it too, for it is crisp and clear. Plus, according to my own experience as a  customer in B2B since 20+ years, it is exactly the way it works : a short loop, involving both the customer and the vendor in a constant dialog, always makes this vendor successful.
Perhaps the guys in the Mobile Industry were more used to a more rigid process, such as this one :



Definitely not a KISS  ' Keep It Simple, Stupid ' approach, such as the one developped by David Kolb in the early 80's : -------
In this diagram, replace " Concrete, Experience" by " Customer ", " model " by " Application ", " Test " by " Feedback ", and " Reflect " by " Product ", and you get another representation of Drucker's model. Please note that I didn't put the accordingly modified diagram on purpose : do it yourself, you will better... learn ;-)


Back in 2001, Hal Stitt has published a white paper " About Learning " . I am pleased to post the first three pages, for it explain the whole idea :

LEARNING VERSUS KNOWING ORGANIZATIONS
Contrasts and Comparisons

Knowing Organizations
Most organizations we have seen and read about over the past 40 years have focused more on knowing than on learning. Knowing is a state, learning is an action. Learning changes the state of knowing.

Knowing organizations promote and hire people mainly based on what they have done, on what they know. Less value is placed on the person's ability to learn. Training focuses on skills and processes with a direct impact on job performance. Little or no effort is put into training people to learn, encouraging learning, or rewarding learning.

Management effort in knowing organizations focuses on getting better and better at what the organization does, instead of what it could become. Effort is more likely to be put on careful measurement of results and comparing them with expectations than on encouraging learning. Knowing organizations put people in jobs to get results, to fix problems, to turn around failing organizations. If sales are not up to expectations, they will bring in a sales manager who knows how to fix that. If manufacturing is not meeting expectations, they will bring in a new manager who knows how to fix it. If the company is not meeting investors' expectations, they will bring in a new CEO who knows how to fix that.

In knowing organizations, learning is seen as down time. It interferes with performing.

Learning Organizations

Learning organizations hire and promote people based more on their ability to learn than on what they already know, more on what they can do than what they have already done. Learning organizations realize that results are related to actions by probability. They realize that just because something worked in the past doesn't mean it will work in the future. They realize that just because something worked in another company or another organization doesn’t mean it will work in your company or in your organization.

Knowing is not transferable across organizations or over time. The situation changes, but knowing is static. Learning is transferable. Learning is dynamic. Learning includes learning about changes in the situation.

Sun Tzu's quote is often misunderstood. The time at which your must know the enemy better than yourself
is at the time of the battle. In war, what you knew yesterday, last week, last month, last year can get you killed. In business, it just means your customers buy from your competitors.

Learning organizations see learning as a competitive sport. If they can learn more and learn faster than their competitors, they can outperform those competitors.

Innovation is a core business function. Innovation is the engine powering successful competition. Learning drives innovation. Without a stream of new learnings, innovation only happens by accident.

What your organization will learn outweighs what it already knows.

We see three fundamental reasons why what your organization will learn is more important than what it already knows:

• Knowledge and experience were gained in the past. There is no logical reason to believe the future will be like the past.

• A very high proportion of knowledge and experience is similar among competitors. It is too often a very weak differentiator.

• The belief that the organization already has the answers leads to arrogance and complacency, which leads to defeat.

Learning is the root of competition
Your organization is either learning and innovating better than your competitors, in the eyes of your customers, or you are a target for those who are. Learning leads to innovation, which leads to winning—if you innovate better than your competitors, in the opinion of the customers.

The most valuable learnings lie outside your organization *
Getting good information first hand from good sources outside the organization, but within the system the organization serves, is a core behavior of learning organizations.

Learning only counts when it affects behavior
We do not advocate learning for learning's sake. Learning has no value to the organization unless it affects behavior. Not learning or learning the wrong things is bad enough, but we believe learning the right things and not acting on the learning is the worst possible outcome. It kills morale and motivation in the people who have learned something vital to the organization's success if they are prevented from acting by decision makers who have not. It's ludicrous! The people who have learned something vital are the people the decision makers should be motivating.

The purpose of learning is to win
We believe the most important purpose of learning is to create changes that will create wins. That is diametrically opposite to the purpose of hierarchical organizations: to develop and maintain order and control.

Learn What?
All businesses learn about their businesses. But the winners learn more about their customers and competitors than their competitors do. To win, most customers must prefer your products and services over your competitors. You cannot get customers to prefer your products and services by focusing your learning on your own organization— by looking in your mirrors. It requires learning about your customers. It requires understanding your customers well enough to know what your organization can do for them in the future that they will prefer over the offerings of your competitors.

Hal's White Paper " About Learning " available here (.pdf), with update online here.

*note : helping clients do that is one of DeltaNet's core strengths. To contact Hal @ DeltaNet, click here.

Peter Drucker' official biography here.

--- updated Apr. 2d, 2007, after EMI announcement on DRM-free ---

Americans Are Not Stupid...

Koloroo launches widget apps for Apple iPod

Thanks to MacDailyNews for the heads up :

Koloroo today announced the release of the first widgets that run on any iPod with a color screen. TipKalc is an easy-to-use tip calculator with instant check-splitter and KolorWheel is a color utility that provides scientifically formulated color schemes to match a web page, home decor, shirt or outfit ... in fact, just about anything. Both widgets can be loaded onto an iPod from either a PC or Mac and are available at an introductory download price of only $4.99 and $7.99 respectively.

More info: www.koloroo.com

My take : now I can start developping an OTDR for the iPhone platform.

Modern communication tools, good old manners

As many of us around the Planet, I do prefer using emails and IM rather than plain old telephone for business. Electronics communications allow me to keep track of the discussions, archive threads, etc.
For instance, I like to use Skype for interviews : the 'View Chat History' feature is a great tool for reviewing the records. Emails : since the NeXT Cube (I bought one, back in 1993) and its wonderful Mail app, which is the ancestor of the current Mac' Mail app, I use my email client as a datawarehouse.  I keep history of my different jobs in there, together with key files such as presentations, I send draft ideas and memos and to-dos to myself, etc. By the way, I'm not the only one to use Mail this way : have a look at this guy here (hint : it's about a Leopard).
Also, electronics means less paper, which is quite a nice trick for someone who wants to save the Planet (not Superman, me ;-)  to help saving the Planet.
Anne Zelenka of WebWorkerDaily has recently posted three articles which summarize the ' style & etiquette ' of the modern communication tools. It's so true. And fun ! Enjoy reading " How to Annoy People Using Instant Messaging ", " 27 Tips for Teleconferencing ", and  " How to Screw Up An Email Negotiation " as much I did.