Before kicking-off the new year with a traditional round of Top-Ten stuff, I'd like to wrap up 2007 with the mandatory yet often forgotten WWW session. Every business developer, marketeer, and sales man must do the WWW after each and every meeting with her customers, prospects, or teammates. Hence a blogger, who should do the same with his readership.
What does 'WWW' mean ? If you think " World Wide Web ", think again. It stands for : " what went Wrong, what went Well, what we Will do better next time." I've learned about the WWW session for the first time back in early 2000, with my Forever-Coach Hal Stitt at Agilent Technologies. Seven years (not in Tibet) after, I can testify how the WWW session is the most powerful tool to get you improve your product, your behavior, your business.
The WWW rules are simple : the meeting facilitator captures every input from each participant, including herself, in each of the three categories, on a round-robin basis (important : names are not recorded). I tell you : the first time you do a WWW session with a channel partner or a customer, the guy looks at you as if you were an Alien coming straight from Planet Mars, but he quickly realizes how important he's for you. That's how you'll prove you listen to your customers. Same with your teammates and colleagues. Conclusion : the WWW session helps you demonstrate that you care of the people.
That's why I'll do the first WWW stuff here on Fibergeneration. As I'm also the 'facilitator', I'll kindly ask you Dear Readers to fill in your own feedback about the blog. Feel free to drop me a line or two or even more in Comments.
The "Fibergeneration 2007 WWW (online) session"
----------------
What Went Wrong :
- couldn't stick with the Fibergeneration' s marcom plan, as previously defined at the end of 2006 (e.g. the 10 "Top-Ten").
- too many unpublished posts (ed. note : I will do a "Top-Ten" on it ;-).
- not so many in-depth articles (ed. note : sometimes, I wonder if I shouldn't start a fake blog so I can publish all the confidential stuff I learn thru my jobs ;-).
- didn't get paid of my job at Kazados.tv, although this post is a hit in the search engines.
- couldn't deliver articles for a new Dubai-based online news magazine so far.
- achieved less than 1,000-km cycling in 2007.
----------------
What Went Well :
- got unexpected messages from unexpected people (see here for instance).
- learned the WebTV business. At the age of 47 (soon, unfortunately ;-), I might be one of the few guys in France able to set-up and launch a television channel on the Web those days.
- Fibergeneration well positionned in the Search engines. With surprising results sometimes. See here as an example.
- Fibergeneration spotted by an amazing Amazon probe.
- Fibergeneration in the Blogosphere at large. See the comments (and the related posts) here and here for instance.
- made a lot of contacts through blogging. Amazing encounters, thanks to the powers of the Web 2.0.
- in a more broader/general point of view, 2007 has been the year of learnings to me. The most important one : People. Learning new people, read and hear people's learnings, learn how to share with other people, etc. Learnings and People, those two words are my own keywords to summarize 2007. (ed. note : as a WWW' record shouldn't include personal in-depth comments, you may jump to the note at the end of this post to... learn more about my learnings).
- Friendship, not the Facebook style. The true meaning of Friendship. See the note below as well.
----------------
What We (I) Will Do Better Next Time (This Year) :
- Stick to the plan.
- Deliver on time.
- Share. Share, share, share. Experiences, customers feedback, business stories, as much as official contracts and NDAs allow me to go.
- Emphasize on the people' side of things.
Note : Personal Acknowledgements :
All along the year 2007, I have had the chance to meet, either online or face-to-face, a tremendous bunch of extraordinary people. From good old friends who suddenly came back into my life to my new boss who hired me thru a discussion on Skype, it has been quite an amazing journey...
Here's the list of people I'd like to thank before the whole Blogosphere, because they're worth being recognized :
To Armelle, thank you for the fast-track training on the WebTV business.
To Olivier Hamon, thank you for your entrepreneur's spirit.
To Laurent F. and Philippe C., thank you for helping me rediscovering the true meaning of The Force.
To André Relandeau, aka "Dédé" with the whole Optical Communications industry in France, thank you for your kind-always accurate advices. You deserve a better career' s ending, Buddy.
To Andrew Luzgin of Belarus, thank you for trusting me.
To Richard Stephen, thank you for believing me since all those years.
To Jean-Michel Planche, thank you for helping me feel younger than ever despite my 25-years long career in the Telecoms business.
To Benoit Felten, thank you for being one of your favorite blogs' s authors.
To Jean-Michel Billaut, thank you for making me meet both my new boss and my new teammate.
To Jean-Pierre Jambes, thank you for being my new boss.
To Jean Hughes Lauret, thank you for being my new teammate.
To Georges Pantanelli, thank you for thinking at the speed of light. Also, thank you for showing me the way to the Bay Area. And thank you for proving that there is no age limit for the true entrepreneurs.
To Bruce Bonini and Jim Gelose, thank you for supporting the idea that we old T&M Fellows can reinvent the Test & Measurement industry.
To Robert Jahn, thank you for taking care.
To Hal Stitt, thank you for always being there when I call you.
To Peter Schweiger, thank you for being everywhere.
To Gülper, thank you for being there still, somewhere.
To Handy Phelper, thank you for cycling and skiing. 2008 will be The Goofy Year.
To François Piccin, thank you for all.
To Bernard Millorit, Charles Raduszinski, Christian "Cricri" Bernard, and Didier Boucher, merci d'être là, aussi, et surtout, toujours.
To all of you, I'd like to say 'thank you'. I hope to see you (again) soon, somewhere sometime in 2008.
Photo credit : Cafe-Ole.
Recent Comments